New Mount Shasta Division to Launch April 1

28-Mar-2019
UPDATE: FAQ for our Mount Shasta Customers is available at this link. Thank you!

Burney Disposal, Inc. is proud to announce its partnership with the City of Mount Shasta. The new division will launch April 1, 2019 and represents the newest expansion of our BDI family of services. Mount Shasta customers will continue to receive the same service at the same rates they have in the past for the time being. the City of Mount Shasta requests that service related questions and comments be directed to them by phone at 530-926-7510. Mount Shasta customers will receive their bills directly from the City.

Brand new 2-yard bins for commercial customers are being fabricated by our most trusted vendor and will be delivered April 13 and April 19. We plan to distribute bins to our commercial clients on those days. In the interim, we understand there may be some logistical questions regarding how waste should be handled. We have worked with the City to come up with some solutions for you and while the next couple of weeks may not be ideal, the outcome will be well worth the wait. If you experience problems or have any questions regarding what to do before your bin arrives, please call the City at 530-926-7510.

All residential customers should have received a post card from the City introducing this transition and reminding them of the City's guidelines for curbside service. Our drivers are looking forward to serving you and will be distributing cards for the first couple of weeks to customers who need a friendly reminder of those guidelines. If you receive a yellow sticker on your can, please read it carefully. If you have any questions about why you received the tag or what you can do to bring yourself into compliance, please call the City at 530-926-7510.

While any transition is sure to come with a few bumps in the road, we are grateful and excited to embark on this new chapter with our Mount Shasta customers. We pledge to work diligently in partnership with the City to iron out issues and do everything within our power to provide our high standard of service excellence to each and every one of you.

Welcome to the BDI family, Mount Shasta! We are honored to serve you.
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